FAQ
General FAQ
What is Triose Logistics?
Triose Logistics is a virtual trucking company (VTC) dedicated to creating a fun, supportive, and inclusive environment for ETS2 and ATS players. We focus on providing a sense of community while maintaining professionalism in our operations.
What platforms do you operate on?
We primarily operate within Euro Truck Simulator 2 (ETS2) and American Truck Simulator (ATS).
Is Triose Logistics free to join?
Yes, Triose Logistics is completely free to join. We believe in fostering an inclusive and accessible community for everyone. There are no membership fees or hidden costs.
Do I need specific DLCs to join?
No, you don't need any specific DLCs to join Triose Logistics. While some DLCs can enhance your trucking experience, they are not required to be a part of our community. All members are welcome, regardless of the DLCs they own.
How do I join Triose Logistics?
Submit an application through our Application Hub. Follow the steps and provide any required information
Roles & Responsibilities
What roles are available at Triose Logistics?
We offer a variety of roles, ranging from drivers to backend certifications like Data Coordinator, Feedback Coordinator, and Documentation Specialist. Check our Staff Hub for current openings.
Can I hold multiple roles?
Yes, you can! For example, you may be a driver while also certified as a Data Coordinator.
What if I don't know how to perform a role?
We provide training and resources for new roles. Reach out to a Drive Coordinator or other relevant staff for assistance.
Applications & Membership
What is SkipQ, and how does it work?
SkipQ is our priority application system, allowing experienced and motivated applicants to fast-track their submissions. It's free and merit-based. Learn more in the Application Hub
Can I reapply if my application is denied?
Yes. You can reapply after addressing any issues mentioned in your denial feedback.
What happens if I leave Triose Logistics?
You're always welcome to reapply if you decide to leave and return later. Keep in mind that data deletion may apply (see our Privacy Policy) in ToS.
Community & Support
Does Triose Logistics host events?
Absolutely! We host convoys, challenges, and community-building events regularly.
What if I need help or feel overwhelmed?
Our Employee Care Initiative provides support for any emotional or role-related challenges. You can contact our dedicated team anonymously if needed - For Staff.
for the general community, reach out in the support section in the discord server.
Can I suggest improvements for the VTC?
Yes! Feedback is always welcome. You can submit your ideas through the Feedback Coordinator or designated channels.
Policies & Conduct
What are Triose Logistics' expectations for members?
We expect professionalism, respect, and adherence to our Terms of Service (ToS). Everyone is here to have fun, so treat others kindly and play fairly.
What happens if someone violates the ToS?
Violations are handled based on severity, ranging from warnings to bans. Major breaches may result in blacklisting.
How does Triose Logistics handle my personal information?
We take privacy seriously. Your data is stored securely and only used for VTC purposes. For details, see our Privacy Policy
Still Have Questions?
If your question isn't answered here, feel free to reach out to us via Discord We're here to help!
"Change the world, connection by connection."
"The purple company."